SystemTools 'ToolNews' - August 8, 2014

1. Hyena
• Hyena v11.0 Updated to rev 'D'
• Bulk AD Updating Feedback
2. Tips
• Hyena's Advanced Features
• Get a Free Update (that's maybe already paid for)
3. Hyena Maintenance
4. Resources
• SystemTools' discussion board
• Help us keep you informed
• Help us spread the word !
5. Contact Information

Hyena v11.0 Updated to rev 'D'

Hyena v11.0 has been updated to rev 'D' and is now available for downloading.

Hyena v11.0 is available as a free update if your maintenance expiration date is after May 15, 2014. See the 'Hyena Maintenance' topic below for information on updating and how to check the maintenance expiration date. Any customer which purchased a Hyena v10.5 license is eligible for a free upgrade to v11.0 as well.

A full revision history of all Hyena v11.0 updates follows:

• Rev 'B' - Added the EVTX event channel (log) name to the error message when opening the channel so that inaccessible channels could be determined for better troubleshooting.

• Rev 'B' - Corrected program crash when attempting to view the GPOs assigned to an OU which had one or more 'inaccessible' policies assigned.  Inaccessible policies will be displayed with the name 'inaccessible'.  This situation can occur when the policy cannot be opened, usually due to security restrictions on the account running Hyena.

• Rev 'B' - Fixed display issue when multiple Exchange 2010/2013 domain server assignment templates were configured.

• Rev 'B' - Modified the Active Task function to allow importing and modifying the object class.

• Rev 'C' - Corrected a naming issue when creating new Active Directory organizational units (OUs) using Active Task.

• Rev 'C' - Changed behavior for Exchange Properties to optionally warn about object not being mail-enabled.

• Rev 'C' - Allowed the standard computer context menu to be displayed when a mix of computers and domain controllers are selected.

• Rev 'C' - (Active Task) Enabled the 'Remove' button on user-defined fields for group member management tasks.

• Rev 'C' - (Active Task) Validated (if enabled) the directory path if the WinNT: provider is used for group member-task types.

• Rev 'C' - (Active Task) Defaulted the provider (LDAP: or WinNT:) for the %MEMBER_PATH% symbol.

• Rev 'C' - (Active Task) Disabled validating target container unless validation turned on.

• Rev 'D' - Added new advanced settings for controlling the display of binary Active Directory data on SIDs, GUIDs, and other binary data.  See the Advanced Settings topic in Hyena's help file (SidDisplayFormat, GuidDisplayFormat, and BinaryDisplayFormat) for more information.

• Rev 'D' - Added new advanced setting for controlling the display of the group type for Active Directory groups (grouptype attribute).  Options include the default friendly display name, raw numeric value, or the same value as used in the Active Task and Active Editor components.  See the Advanced Settings topic in Hyena's help file (GroupTypeDisplayFormat) for more information.

• Rev 'D' - Modified the Active Editor to allow editing the group type attribute, including entering in negative numbers for integer values.

• Rev 'D' - Modified the filter capabilities in Exporter Pro to allow more free use of wildcards (* and ?) in file names filters.

For a complete list of all Hyena v11.0 features, visit our Whats New page.

Bulk AD Updating Feedback

Hyena's new Active Task feature, introduced in v11.0, has been a very popular feature addition for many users. However, importing and bulk/mass updating of Active Directory can be a complex task and is often tied to individual organization processes. Often, a single missing option can make the difference between an indispensable new feature or one that can't be used at all.

As we continue to make additional improvements to Hyena's Active Task component in the next release, we'd like to hear from any customers who have encountered limitations to the bulk updating capabilities, or are using alternate mechanisms now and want to perhaps incorporate Hyena into that existing process.

To send us feedback on either Hyena's new Active Task feature, or your existing bulk directory updating requirements, send an email to toolnews@systemtools.com.

Thank you for your feedback!

Hyena's Advanced Settings

Hyena contains a large number of advanced settings (over 50) that are used to control unusual or seldom-used features. While Hyena's default behavior in most instances covers the majority of installations, years of customer feedback has created the need for these special options.

To see the Advanced Settings, select Tools > Settings > Advanced. Before changing any settings, review the help contents, available by clicking the Help button. Always change any advanced setting one at a time and always test the results.

Hyena rev 'D' has added several new advanced settings for controlling the display of binary data, including SIDs and GUIDs. In particular, the AD 'ObjectGuid' attribute can now be displayed in base64 format with the 'GuidDisplayFormat' setting, allowing it to be exported out of Hyena for synchronization with Office365 or other uses.

This is just one narrow example of an advanced setting; review the online help for complete descriptions of all of these settings to help fine-tune Hyena for your environment even further.

Get a Free Update (that's maybe already paid for)

We are often surprised how many customers are running an older version of Hyena, yet have pre-paid maintenance that allows them either to use a more recent version if not the current release.

To find out what version can be run on your licensing level, first select Tools > Settings > Licensing in Hyena and note the 'Maintenance Expiration Date'. Then, visit Hyena's main download page and review the maintenance expiration cutoff date for each release. Hyena v11.0 has a maintenance cutoff date of May 15, 2014. Hyena v10.5, for example, has a maintenance expiration cutoff date of December 1, 2013.

If your license maintenance expiration date is AFTER the version's cutoff date, the update is free. To upgrade, simply download the latest version you are eligible for and install. Your existing settings will not be affected. Alternately, see the 'Hyena Maintenance' section below for information on getting maintenance renewal quotes or upgrades.

All Hyena licenses have a built-in maintenance expiration date, which can be displayed under the Tools > Settings > Licensing dialog. The maintenance expiration date determines whether new releases can be installed with the active license. If your maintenance has recently expired or is about to expire, it can be renewed now. For maintenance information and renewal options, visit:

http://www.systemtools.com/hyena/maint_main.htm

If you prefer to get an email quotation on maintenance renewal, send your current license information to sales@systemtools.com and request a maintenance renewal quote. You can easily get the current license information under Hyena's Tools > Settings > Licensing dialog.

If your maintenance expiration date is before May 15, 2014, the upgrade cost is only 50% of the licensing cost, which includes one year of maintenance. Maintenance expirations on or after May 15, 2014 can be renewed now.

SystemTools' discussion board

Our online discussion board, with thousands of postings, is a great online resource for all Hyena users. Our discussion board can be both a source for solutions to frequently encountered problems and a place to learn how others use many of Hyena's features. To access our discussion board, visit:

http://www.systemtools.com/toolboard

There is also a link on Hyena's Help menu (Help > Online Discussion Board) to go directly to our discussion board.

Help us keep you informed

Help us keep you and other users in your organization informed of updates and releases of SystemTools products.

Any Hyena user can register for this newsletter (ToolNews) by selecting "Newsletter Signup" on Hyena's Help menu. You can also go directly to our ToolNews registration page as well. We could also use the help of our existing customers by passing along this newsletter to other SystemTools users within your company.

We use an automated service to handle sending this newsletter, including subscribing and unsubscribing. All new subscriptions require confirmation, and we will never share our newsletter email list with anyone.

Help us spread the word !

For over 16 years Hyena has helped tens of thousands of IT managers, administrators, help desk personnel, and auditors simplify the management and reporting of Windows. We have found over and over that the number one source of newcomers to our products has come from word-of-mouth of other happy users. The entire SystemTools Software family and community would very much appreciate it if you would mention Hyena to friends and associates that you feel could use it to simplify their jobs as well.

As our user base has grown, the amount and quality of feature recommendations has grown as well, making for an even better product for existing and future users. Simply put, the more we grow the exposure of SystemTools Software products, the more return you get from your investment.

Thank you for your help in keeping Hyena improving and growing !

Sales - sales@systemtools.com
Support - support@systemtools.com
Telephone - 1-877-SYS-TOOL (1-877-797-8665) or International Customers - 1-830-779-2349

SystemTools Software Inc.
P.O. Box 1209
La Vernia, TX 78121

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