SystemTools ToolNews

SystemTools 'ToolNews' - December 1, 2016

  1. Hyena
    • Hyena v12.2 Released
    • Hyena v12.0 Updated to Rev 'B'
    • Hyena References Needed
  2. Tips
    • Changing the DN display format
    • Modifying AD Queries Video
    • Using Special Symbols in AD Queries
  3. Hyena Maintenance
  4. Keeping in Touch
    • Help us keep you informed
    • Help us spread the word !
  5. Contact Information


HyenaHyena v12.2 Released

Hyena v12.2 has been released, and is now available in both x86 and x64 versions in English, French, German, and Spanish. Hyena v12.2 can be downloaded from:

New features in Hyena v12.2 include:

.Enhanced Servers View

In previous versions of Hyena, the 'Servers' listing for Active Directory domains has always relied upon using the Windows browse list. Hyena v12.2 introduces a new feature to retrieve servers from multiple Active Directory containers or organizational units, including options to search sub-containers and configure the attributes to display.

Other Changes

  • Fixed problem with being unable to modify Integer (I4) value in the Active Editor that didn't have a previously set value.

  • Added error check to Active Task to require new users to have a password specified.

  • Inserted escape character into RDN in Active Task if it contained a comma character.

  • Removed 'Send Message' computer menu option, due to Microsoft removing the Messenger service from Windows. This option can be re-enabled through an advanced setting "DisableSendMessageMenu" available under Tools > Settings > Advanced.

  • Enabled RAS information to be retrieved (and updated) by the "UpdateRasThruAdAttributes" advanced setting (Tools > Settings > Advanced)

  • Modified Ping behavior (Tools > Settings > View, Ping Options) to show TTL expiration or other messages when the ping returned with an error code.

  • Exporter Pro - Added new object export count to the progress message for Active Directory exports.

For a complete list of changes in Hyena v12.2, see the Hyena New Features page.

Hyena v12.0 Updated to rev 'B'

Hyena v12.0 has been updated for rev 'B' from its initial release, and can be downloaded here. Changes include:

  • Exporter Pro (v3.2): Added options to local group member exporting to allow viewing user enabled/disabled status, and exporting nested members.

  • Rev 'B' - Modified password length to allow 256 characters on the Copy User to Server function

  • Rev 'B' - Disabled 'Clear Selected' menu option when nothing was displayed in the right window

  • Rev 'B' - Removed references to specific Exchange versions after Exchange 2010, now displayed as Exchange 201x

For a complete list of changes in Hyena v12.0, see the Hyena New Features page.

Hyena References Needed

We are in need of references for our upcoming Microsoft Partner program renewal. The 5-minute process involves completing a Microsoft questionnaire; all responses are confidential.

If you are interested in being a reference, send an email to Your participation will be greatly appreciated. If your organization participated in the past, you can still be a reference again.



Changing the DN display format

Many Active Directory attributes, such as the 'Manager' attribute, use a distinguished name format, such as:


When displaying these directory attributes, Hyena displays them by default using the actual information in the directory, that is, the DN string.

Starting with Hyena v12.0, you can enable an advanced setting (Tools > Settings > Advanced) 'DnDisplayFormat' and set it to one of the following values:

1 - CN (name) only

2 - Canonical Name format

3 - CN (name) only with escape characters (' \ ') removed

Setting the 'DnDisplayFormat' to a '1' for example, will display just 'JaneDoe' for the 'Manager' in the above example.

Modifying AD Queries Video

For users unfamiliar with how to customize Hyena's Active Directory queries, see this new video:

This is a must-have skill for anyone using Hyena extensively to manage Active Directory.

Using Special Symbols in AD Queries

Any Active Directory view can be customized in Hyena by modifying the directory attributes that are displayed, including the order and default sort sequence. Besides choosing any directory attribute from pre-selected categories, you can also choose from several pre-defined symbols or manually enter a directory attribute.

Note: If you are unfamiliar with modifying Hyena AD queries, watch the video in the previous tip above.

Pre-Defined Symbols

To select a special calculated symbol, select 'Special AD Symbols' from the 'Attribute Category' list. These symbols are calculated at run-time by Hyena. For example, to display the AD container name for a directory object, add the %SYM_AD_CONTAINER_NODOMAIN% symbol to a directory query.

For more information on any symbol, along with performance considerations, see the help file section under Active Directory > Querying Active Directory > Changing Query Attributes.

Manual (Other) Attributes

To specify an attribute that you don't see in the normal listing (or can't find it), select 'Other (Specify Attribute)' from the 'Attribute Category' list. This will display a dialog where one or more attribute names can be manually entered. The names must be entered exactly, as Active Directory will not generate any errors when asked for fields which don't exist, just empty information will be returned. Some examples:

userCertificate - a multi-valued attribute that contains the DER-encoded X509v3 certificates issued to the user. Be aware that this attribute contains the public key certificates issued to this user by Microsoft Certificate Service.

msDs-UserPasswordExpiryTimeComputed - its a long name, but this special directory attribute will show the date/time that the user's password will expire, taking into account all policies and even fine-grained password settings.

.Hyena Maintenance

All Hyena licenses have a built-in maintenance expiration date, which can be displayed under the Tools > Settings > Licensing dialog. The maintenance expiration date determines whether new releases can be installed with the active license. If your maintenance has recently expired or is about to expire, it can be renewed now. For maintenance information and renewal options, visit:

If you prefer to get an email quotation on maintenance renewal, send your current license information to and request a maintenance renewal quote. You can easily get the current license information under Hyena's Tools > Settings > Licensing dialog.

If your maintenance expiration date is before November 14, 2016, the upgrade cost is only 50% of the licensing cost, which includes one year of maintenance. Maintenance expirations on or after November 14, 2016 can be renewed now.

.Keeping in Touch

Help us keep you informed

Help us keep you and other users in your organization informed of updates and releases of SystemTools products.

Any Hyena user can register for this newsletter (ToolNews) by selecting "Newsletter Signup" on Hyena's Help menu. You can also go directly to our ToolNews registration page as well. We could also use the help of our existing customers by passing along this newsletter to other SystemTools users within your company.

We use an automated service to handle sending this newsletter, including subscribing and unsubscribing. All new subscriptions require confirmation, and we will never share our newsletter email list with anyone.

Help us spread the word !

For nearly 20 years Hyena has helped tens of thousands of IT managers, administrators, help desk personnel, and auditors simplify the management and reporting of Windows. We have found over and over that the number one source of newcomers to our products has come from word-of-mouth of other happy users. The entire SystemTools Software family and community would very much appreciate it if you would mention Hyena to friends and associates that you feel could use it to simplify their jobs as well.

As our user base has grown, the amount and quality of feature recommendations has grown as well, making for an even better product for existing and future users. Simply put, the more we grow the exposure of SystemTools Software products, the more return you get from your investment.

Thank you for your help in keeping Hyena improving and growing !


.Contact Information

Sales -
Support -
Telephone - 1-877-SYS-TOOL (1-877-797-8665) or International Customers - 1-830-779-2349

SystemTools Software Inc.
P.O. Box 1209
La Vernia, TX 78121

Thank you for your support.