SystemTools ToolNews

SystemTools 'ToolNews' - April 30, 2013 - Hyena v10.0 is coming soon

  1. Hyena v10.0
  2. Other News
    • New Prices for Hyena v10.0
    • Hyena v9.2 rev 'F'
    • New SystemTools Social Media Links
  3. Tips
    • Licensing
  4. Hyena Maintenance
  5. Resources
    • SystemTools' Discussion Board
    • Help Us Keep You Informed
    • Help Us Spread the Word !
  6. Contact Information

.Hyena v10.0

We are really excited about the upcoming release of Hyena, v10.0. Why all the excitement ? Hyena v10.0 will incorporate a new powerful method of updating Active Directory, which we are calling the 'Active Editor'. At many organizations, the directory is increasingly relied on to store organization information such as employee ID, department information, and more. When updating directory information for many accounts, using the existing property pages can become tedious. Hyena's new Active Editor feature will allow you to simply edit one or more Active Directory attributes as easily as updating columns in a spreadsheet.

What's more, the Active Editor also will support importing of Active Directory data from a simple delimited text file. With the import feature, you will be able to visually see the imported data and the changes being made.

We anticipate having a public beta for Hyena v10.0 in a few weeks, This isn't a "see if it works beta"...its the real thing. For a idea of what you can do with the Active Editor, click here:

Hyena v10.0 is expected to be released in June. It will be a free upgrade for any purchasers of Hyena v9.2 or with active maintenance.

Also, we want all of our existing customers to know that with the release of Hyena v10.0 we will be having a price increase. See the New Prices for Hyena v10.0 section below for more information. With the upcoming v10.0 release and increased prices, now is also an excellent time to check your maintenance expiration date (Tools > Settings). See the Hyena Maintenance section below for more information on updating maintenance.

Everyone at SystemTools also wants to take this opportunity to thank all of our customers. As we celebrate our 16th year providing Windows system administration tools, we know that we would not be where we are today without your many years of support and loyalty to our products.

The best is yet to come.

.Other News

New Prices for Hyena v10.0

Hyena's prices have been the same for over a decade. With the release of Hyena v10.0 in June, we will be increasing prices on all licensing levels. Since the upgrade and maintenance prices are calculated as a percentage of the current license price, these prices will increase as well.

One of the benefits of receiving this newsletter is to be alerted of important news such as this. If your organization needs additional licenses, upgrades, or maintenance renewals, there is still time before the Hyena v10.0 release to purchase at the current pricing levels. As long as we receive your order or purchase order before the v10.0 release date, we can use the current pricing schedule.

Hyena v9.2 rev 'F'

Hyena v9.2 has been updated to rev 'F'. This and previous updates address issues since the initial v9.2 release, including:

Rev 'B' - Fixed problem with Computer Properties > General not displaying the computer roles correctly on Windows XP and Windows 2003 clients.
Rev 'C' - Fixed Exchange 2010 template listing issue with a template name exactly 50 characters long.
Rev 'C' - Fixed the Exchange 2010 template dialog to prevent changing the template name (renaming template not supported)
Rev 'C' - Increased size of template selection list on new mailbox dialog and added ascending sort to template list
Rev 'C' - Added sort to template list on Exchange 2010 properties dialog
Rev 'C' - Added advanced option for defaulting alias to 'samaccountname' when creating Exchange 2010 mailboxes.  See the 'DefaultExchange20xxAlias' setting under the Advanced Settings topic in Help for more information.
Rev 'C' - Fixed another sorting issue when viewing deleted Active Directory objects.
Rev 'C' - Fixed user group member removal from right window when the 'Account Functions' option was used on user(s) from the right window.
Rev 'C' - Fixed open files issue when viewing open files through an Active Directory view.
Rev 'C' - Fixed user group deletion confirmation message to better reflect the source of the deletion request.

Rev 'D' - Fixed problem with the clipboard copy function on group membership displays trying to include a group name from a query that does not include the group name. Previously, Hyena would include the group name on such displays depending on the Advanced Setting "IncludeGroupNameOnClipboardCopy". This setting is no longer applicable to Active Directory group member displays in v9.2, as the user is now in control of what fields are included in the output. To include the group name when copying Active Directory group memberships to the clipboard or output file, include the special symbol %SYM_AD_GROUP_NAME% in the query. See the Special AD Symbols attribute category list for a complete list of group symbols.

Rev 'D' - Fixed a problem with removal of group memberships from a group membership query when the default query was modified.
Rev 'E' - Corrected a problem where foreign security principals were not resolved to their NT-style name when viewing group members in the right window.
Rev 'E' - Changed the mechanism that created the formatting of drive space information.  Decimal and digit grouping characters will now use what the user has set in their locale settings.
Rev 'E' - Fixed problem (introduced in v9.0), that resulted in the column widths of some active views not being saved properly when Hyena was closed.
Rev 'F' - Added Yes/No/Cancel option to error message display when adding and removing AD group members (Directory Functions > Add/Remove Group Member)
Rev 'F' - Enabled user/group picker dialog on local group Properties to allow selecting domain security-enabled local and universal groups.

Group MembersTo get a complete look at all of the new features in this release, visit our What's New page.

To receive a free update to Hyena v9.2, your maintenance expiration date must be after November 1, 2012. See the 'Hyena Maintenance' topic below for information on updating and how to check the maintenance expiration date. Everyone who purchased a Hyena v9.0 license is eligible for a free upgrade to v9.2.

Hyena v9.2 is available now in both x86 and x64 versions in English, French, German, and Spanish. Visit the main Hyena download page to get this upgrade, including the current rev 'F'.

New SystemTools Social Media Links

SystemTools Software is fortunate to have great customers and amazing employees. We want to make sure you have the opportunity to connect with us, and most importantly, with each other. Whether it's to share user experiences, or to communicate with like-minded IT managers, administrators, help desk personnel, and auditors, you can find us now listening on the following websites.

We're on Facebook! Visit the SystemTools Software page and catch up on the latest news.

What are we tweeting about? Receive updates on the latest product releases, patches, news and tips. Have a question? Follow us and ask.

 Follow us to keep up-to-date with company news and developments.



This newsletter's tip is not our usual style technical tip, but rather one of getting the most out of your organization's licensing. With the upcoming release of Hyena v10.0, now is a good time for a review of your organizations licenses:

Maintenance - The Hyena Maintenance section below shows how to check your current maintenance expiration date, and whether it can be renewed or if the license must be upgraded. Maintenance can be renewed for one or two years. All upgrades and new sales now come with a full year of maintenance. Maintenance and upgrade prices are based on a percentage of a new license costs. With the upcoming price increase, if your organization is considering an upgrade or purchasing additional licenses, there is still time to take advantage of the current price levels.

License Consolidation - Many organizations have multiple licenses purchased at different times. We can consolidate multiple licenses together during upgrades or maintenance renewals, which can save your organization money, due to our volume discounting. To inquire about license consolidation, contact

.Hyena Maintenance

All Hyena licenses have a built-in maintenance expiration date, which can be displayed under the Tools > Settings > Licensing dialog. The maintenance expiration date determines whether new releases can be installed with the active license. If your maintenance has recently expired or about to expire, it can be renewed now. For maintenance information and renewal options, visit:

If you prefer to get an email quotation on maintenance renewal, send your current license information to and request a maintenance renewal quote. You can easily get the current license information under Hyena's Tools > Settings > Licensing dialog.

If your maintenance expiration date is before November 1, 2012, the upgrade cost is only 50% of the licensing cost, which includes one year of maintenance. Maintenance expirations on or after November 1, 2012 can be renewed now.


SystemTools' Discussion Board

Our online discussion board, with thousands of postings, is a great online resource for all Hyena users. Our discussion board can be both a source for solutions to frequently encountered problems, but also a place to learn how others use many of Hyena's features. To access our discussion board, visit:

There is also a link on Hyena's Help menu (Help > Online Discussion Board) to go directly to our discussion board.

Help Us Keep You Informed

Help us keep you and other users in your organization informed of updates and releases of SystemTools products.

Any Hyena user can register for this newsletter (ToolNews) by selecting "Newsletter Signup" on Hyena's Help menu. You can also go directly to our
ToolNews registration page as well. We could also use the help of our existing customers by passing along this newsletter to other SystemTools users within your company.

We use an automated service to handle sending this newsletter, including subscribing and unsubscribing. All new subscriptions require confirmation, and we will never share our newsletter email list with anyone.

Help Us Spread the Word !

For over 16 years Hyena has helped tens of thousands of IT managers, administrators, help desk personnel, and auditors simplify the management and reporting of Windows. We have found over and over that the number one source of newcomers to our products has come from word-of-mouth of other happy users. The entire SystemTools Software family and community would very much appreciate it if you would mention Hyena to friends and associates that you feel could use it to simplify their jobs as well.

As our user base has grown, the amount and quality of feature recommendations has grown as well, making for an even better product for existing and future users. Simply put, the more we grow the exposure of SystemTools Software products, the more return you get from your investment.

Thank you for your help in keeping Hyena improving and growing !


.Contact Information

Sales -
Support -
Telephone - 1-877-SYS-TOOL (1-877-797-8665) or International Customers - 1-830-779-2349

SystemTools Software Inc.
P.O. Box 1209
La Vernia, TX 78121

Thank you for your support.