Hyena Maintenance Renewal Information

 Maintenance Renewal Program Discontinued

Our maintenance renewal program has been discontinued. Maintenance renewals can no longer be purchased by customers or resellers.

Effective January 1, 2021, SystemTools Software Inc. is no longer offering software ‘maintenance’ renewals on a prepaid annualized basis. In the place of a maintenance expiration period, all licenses of Hyena incorporate a built-in free update period based on the date of the original purchase or upgrade. This ‘free update period’ effectively replaces the ‘maintenance expiration’ date previously used.

The software license free update period can be viewed on the Settings > Licensing (or File > Settings > Licensing in all versions before v13.8) dialog.

All Hyena licenses are perpetual, meaning that the software can be used indefinitely by the licensed customer without loss of functionality. After the free update period expires, you can continue to use your currently licensed version, or purchase an upgrade to a newer version, if one is available.

In the future when your current maintenance agreement has expired and a new version of Hyena is released, you will be notified and have the opportunity to purchase an upgrade at 50% of the current new license cost. All upgrades purchased after January 1, 2021 will include free updates for the next two (2) years.